Suitability first
Material and manufacturer care advice are reviewed.


Enquire about a surface refresh for suitable mattresses. We review the care information, material and condition before discussing whether treatment is appropriate.
Bedroom & sleeping surfacesMattress construction and care instructions affect what can be cleaned. Please share the size, label information and any marks or concerns.
Photographs and a short description help us assess suitability. We will also explain the importance of drying fully before the mattress is used again.
Get a Free QuoteMaterial and manufacturer care advice are reviewed.
Visible marks and areas of concern are discussed.
Cleaning options depend on the mattress construction.
We explain why ventilation and drying matter.
We confirm the agreed scope before booking.
Your quote will set out the items, areas and treatment discussed for your particular service.
Discussed around your needsWe explain the cleaning plan before work starts and share practical care advice at the end.
The mattress construction and available care label guide the assessment.
We confirm whether a suitable surface treatment can be offered.
Any treatment is limited to the suitable, accessible areas agreed.
We explain when the mattress can be safely used again.
Share the surface details so we can confirm whether the service is suitable.
We will discuss the mattress type, its care guidance and your expectations before confirming whether a treatment can be offered.
Not every construction or material is suitable for every cleaning method. Share the care label and photos so we can advise.
A result cannot be guaranteed, particularly for older or set-in stains. The material and stain history matter.
You should allow the surface to dry fully. The timing depends on material, conditions and the method used.
Yes, please remove bedding and make the surface accessible before the appointment unless told otherwise.