Identify the mark
We ask what caused the mark, if known.


Spills, spots & visible marksThe type of spill, the material and previous cleaning attempts affect the available options. We assess the information before discussing treatment.
If possible, tell us what caused the mark, how long it has been there and which products have been tried. Photos are useful for an initial discussion.
Get a Free QuoteWe ask what caused the mark, if known.
Fibre type and previous products matter.
Method depends on suitability.
Some stains can be permanent.
Advice helps avoid making marks worse.
Your quote will set out the items, areas and treatment discussed for your particular service.
Discussed around your needsWe explain the cleaning plan before work starts and share practical care advice at the end.
Tell us what happened, when and what products were used.
The fibre and stain history determine suitable options.
An agreed approach is applied to suitable areas without promising full removal.
We discuss the outcome and advise on further care.
Share the surface details so we can confirm whether the service is suitable.
We discuss the stain history and material before suggesting treatment. We will be clear where a complete removal cannot be promised.
No. Results depend on the substance, fibre, prior attempts and age of the stain.
Avoid aggressive rubbing. If possible, blot excess liquid and ask for guidance appropriate to the material.
A clear photograph, approximate size, material and the likely cause of the mark are helpful.
Suitable carpet and upholstery stains can be discussed as part of an enquiry.